![]() Lippsmith said, “That’s happening thousands of times, tens of thousands of times, millions of times.” He said every time the user gets the card, still sealed and unopened, it’s seemingly drained of its balance. Attorney Graham Lippsmith filed this class action lawsuit against InComm on behalf of Vanilla gift card users. Many of those complaints are now part of a court case. Hundreds, possibly thousands of other people say they are in the same boat Daniel said, “If you google InComm just look at all the complaints online. Action News Jax found Daniel and Todd are not alone. It’s called InComm.Įven though you don’t see the name InComm anywhere on the packaging, that’s who handles the processing of the cards and the customer service. But regardless of what name brand is on the gift card, the vast majority of them actually come from one company in Atlanta. What? So, I’m like, oh, here we go.” The card might say Vanilla, Visa, iTunes, or American Express. Once with an AmEx gift card and once with a Vanilla card. “I was shocked when I went to try to use one myself, and I was told that there was not enough balance on it,” Edline said, “So, I tried a second and a third one.”ĭaniel Rechell had the same thing happen to him twice. He said all of the gift cards he gave out were empty or left with just a few cents. He is not feeling the holiday spirit despite the $5,000 in American Express gift cards he’s given out this year. ![]() Someone may have swiped the money the moment the card was activated. No cash value.The gift card you give this holiday may be full of good intentions, but it may hold no monetary value. Cannot be combined with any other offers and discounts. Virtual bonus cards are valid at all Glory Days Grill locations excluding Richmond, Test Kitchen, Amalie Arena, concession stands. Virtual bonus card(s) can be redeemed starting Januthrough February 29, 2024. What are the details on the Holiday Bonus Card? Physical gift cards purchased inside stores can be redeemed at any Glory Days Grill locations excluding Test Kitchen, Amalie Arena, and concession stands. Yes, physical gift cards can be purchased at your local Glory Days Grill location. On the same business day, between 9am – 5pm EST, please email We will do our best to make changes. Please contact How do I edit or cancel my order? Please contact Who can I contact if I have questions or problems with my order? What to do if I do not receive my E-Gift Card? Are E-Gift Cards accepted at all Glory Days Grill locations?Į-Gift Cards purchased on this site are redeemable at all Glory Days Grill locations excluding Richmond, Test Kitchen, Amalie Arena, and concession stands. Bonus cards are not valid at Richmond, Test Kitchen, Amalie Arena, and concession stands. Bonus cards will not retain value after initial redemption, not redeemable for gift cards, cash or alcoholic purchases. Simply print off your E-Gift card or confirmation email and present it to your server for redemption. How do I receive my bonus card(s)?īonus cards are emailed to the purchaser after the completion of the activation process. How soon do I receive my E-Gift card order?Į-Gift cards are emailed after the completion of the activation process usually within 24 hours. There are no fees for carrying the balance until fully redeemed. Do your E-Gift Cards expire or have fees? E-Gift Cards purchased on this website may be redeemed at all Glory Days Grill locations excluding Richmond, Test Kitchen, Amalie Arena, concession stands.
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